Short answer: if your tenancy agreement says carpets must be professionally cleaned when you leave, book a professional deep clean for your last few days in the property and keep the receipt. Carpets are one of the most common reasons for deposit deductions, and a receipt is the simplest evidence that you’ve met the clause.
What does “professionally cleaned” mean?
Usually it means a proper deep clean by a carpet cleaning business rather than a hired machine – and many landlords and agents ask to see a receipt. Always check the wording in your own agreement, and if you’re unsure, ask your letting agent before you book.
What should the carpets look like at check-out?
Landlords can’t charge you for normal wear and tear, but they can deduct for dirt and staining beyond it. The check-in inventory and photos are the benchmark, so it’s worth comparing them against the carpets before you book.
When to book
- Book for after the furniture has gone, so every area can be cleaned.
- Allow a few hours for the carpets to dry before the final inspection.
- Book early at the end of the month and in summer, when lots of tenancies end.
Stains and pet accidents
Pet stains and smells are the most common problem at check-out. Tell us about them when you book – our pet stain and odour treatment breaks the residue down at the source rather than masking it.
For landlords and letting agents
We regularly clean between tenancies across Chester, Ellesmere Port, the Wirral and North Wales. A professional clean at the start of each tenancy gives you a clean, documented baseline and helps carpets last longer.
See carpet cleaning in Chester, Birkenhead or all the areas we cover, or get a free quote.