Family-run for over 25 years

Fully insured

Eco-friendly, pet-safe products

Chester, Ellesmere Port, Wirral & North Wales

Call for a free quote 07444 310083
Child playing with puppies on a freshly cleaned carpet

Pet stain & odour removal

Specialist enzyme treatments that break down pet stains and smells at the source - on carpets, rugs, sofas and mattresses - using products that are safe for your pets.

Call for a free quote

07444 310083

Treats the source, not just the smell

Pet-safe products

Carpets, rugs & upholstery

Request a fast, free quote

What needs cleaning?

Step 1 of 2

Fitted carpets, stairs and landings

Sofas, chairs and soft furnishings

Rugs of every size and fibre

Stains, dust mites and allergens

Carpets, rugs and sofas

Offices, shops and rentals

Jet washing, roofs, biohazard and more

Your details

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Family-run for 25+ years

Fully insured

Eco-friendly, pet-safe products

100% satisfaction guarantee

At a glance

Pet stain & odour removal at a glance

Pet stains and smells come back because residue is left in the carpet backing and underlay. We use specialist enzyme treatments that break that residue down at the source, then deep clean - on carpets, rugs, sofas and mattresses. The treatment uses more moisture and solution than a standard clean, so we allow extra time for high-powered turbo drying.

Method

Enzyme treatment + deep clean

Treats

Urine, vomit, accidents, odours

Drying

Extra turbo drying time

Products

Safe for your pets

Suits

Carpets, rugs, upholstery

Pet stain & odour removal

Why pet stains keep coming back

Pet urine soaks quickly through the carpet fibres, into the backing and often the underlay. As it dries it leaves crystals that reactivate every time moisture returns - which is why a stain you thought was gone can start to smell again on a humid day.

Household cleaners usually just mask the smell. We use specialist enzyme treatments that break the residue down at the source, combined with a deep hot water extraction clean. Because the treatment uses more moisture and solution than a standard clean, we allow extra time for high-powered turbo drying.

What's included

Locating all affected areas, including hidden patches

Enzyme treatment to break down urine

Hot water extraction deep clean

Extra high-powered turbo drying time

Deodorising

Advice on preventing repeat marking

Optional fabric protection

Get a free quote
Room carpet before professional cleaning by Clearway Trusted Cleaning

Before

Room carpet after professional cleaning by Clearway Trusted Cleaning

After

Carpet - before and after

Gallery

Pet stain & odour removal in pictures

UV torch showing a hidden pet stain on a carpet
Puppy next to a urine stain on a cream carpet
Bulldog puppy beside a pet stain on a carpet

How it works

Our pet stain & odour removal process

01

Locate

We find every affected area, including older stains you can't see.

02

Treat

Specialist enzymes break down urine and odour at the source.

03

Extract & dry

Hot water extraction flushes out the residue, then we allow extra time for high-powered turbo drying.

04

Protect

We deodorise and can add protection to make future accidents easier to clean.

Google reviews

Why customers recommend us

Excellent

★★★★★

5.0 from 108 Google reviews

Google reviews

Read all reviews

J

Jes

Google review

★★★★★

Absolutely amazed by the carpet cleaning service! I had a nasty ink stain in my dressing room carpet that I thought was never coming out. I tried everything home remedies, store-bought cleaners but nothing worked. Clearway came in and worked their magic. Not only did they completely remove the ink stain, but they also made the entire carpet look fresh and new again. The technician was professional, friendly, and explained the process step by step. I couldn’t believe how quickly they got the job done. No harsh chemical smells, just a deep clean that brought my carpet back to life. If you have stubborn stains, especially something as tough as ink, I highly recommend them. Five stars all the way! Will definitely be using their services again.

Carpet cleaning

V

Val A.

Google review

★★★★★

After a preliminary visit, Jay arrived as arranged to clean the carpets in four rooms of my son's house. Although good quality carpets, they had not been professionally cleaned in the 13 years since they were new. He spot cleaned oil and printer ink marks as well as removing the dirt from deep within the pile. The results are astonishing! All was achieved with the minimum of disruption, the greatest of care with the pieces of furniture too large for us to remove and at a very reasonable charge. I could not ask for more!

Carpet cleaning

M

Mandy S.

Google review

★★★★★

I first tried cleaning my carpet using a rental machine, and while it looked like it had done the job first, the stains came back once the carpet dried. It just didn't have the power to lift the dirt. I then booked Clearway Cleaning Services, and I was honestly amazed they brought my carpet back to life, completely removing the stubborn stains left by my pup. The results where night and day compared to the rental, professional equipment and expertise really do make a difference. Highly recommended, thanks for doing a superb job.

Pet stain removal

M

Matt L.

Google review

★★★★★

Jay came and thoroughly cleaned my navy blue Italian velvet sofa this morning. Have to say I was nervous with it being velvet but it now looks as good as new! I spilt a whole mug of coffee over it last week and now it just smells fresh and new. He also used a pre wash cleansing solution that appears to have helped. He didn’t miss an inch either. Really nice lad, great equipment. Great service.

Upholstery cleaning

P

Paula M.

Google review

★★★★★

Excellent job - I called in a distressed state as unfortunately my dog had been ill and bled on bed ..Jay and team responded immediately carried out work without any delay and both were considerate and caring. The very heavily stained mattress came out like new they went over and above a routine clean. Excellent service such a fantastic job.

Mattress cleaning

K

Kirstie C.

Google review

★★★★★

Excellent job! We used this company for a bedroom carpet, upstairs landing & stairs, & also sofa, armchair, footstool & rug. The bedroom carpet had some tough stains that have come out amazingly and the sofa looks as good as new! Very good value for money & the staff were very responsive to all messages! Will use again!

Carpet & upholstery

S

Sam W.

Google review

★★★★★

The service jay has provided has been extremely good from start to finish. He called back with a quote within a couple of hours and had me booked in that same week. Our mattress looks like we bought it yesterday and for a really competitive price! Thanks again for the friendly and professional service you have provided for us. We will be using you again in the future.

Mattress cleaning

I

Iain S.

Google review

★★★★★

Clearway Cleaning Services came to my house to complete an end of tenancy carpet clean. I was very happy with the price and the service. The carpet looked like new afterwards which I was really happy with and so was my landlord. They really took their time to make sure it was done properly which I was very impressed by.

End of tenancy

E

Emma S.

Google review

★★★★★

Great service. Had my living room carpet, armchair, synthetic suede sofa and footstool cleaned by Jay. The sofa and armchair were really grubby before Jay worked his magic! He really spent time getting them back to their original colour and we are so impressed with how everything has come out. Better than I expected. He was also very friendly!

Upholstery cleaning

D

Dean C.

Google review

★★★★★

Really good service. Turned up with a huge cleaning machine that took care of all of our carpets. Other carpet cleaning companies have turned up with small domestic machines which you can get yourself- but not these guys- proper commercial machine that made the carpets look brand new again. Thanks for your help, will recommend.

Carpet cleaning

A

Amy S.

Google review

★★★★★

Came out a few days before Christmas to help remove an Indian curry stain on our sofa suite. The before and after pictures are amazing, the sofa suite looks brand new, quick and easy. Really easy to get hold off all for an amazing price. Can’t recommend highly enough, thank you so much.

Upholstery cleaning

G

Gary S.

Google review

★★★★★

I’m really happy with what the team did. I asked for two sofas to be cleaned which badly needed it and they now look (smell) great. The price was more than reasonable and I actually asked them to carry out more work than originally quoted because the pricing was good also. One of the Sofas was a pull out bed, it didn’t dawn on me to get the mattress done but once I had seen how they worked I asked them to do that and a very large area rug. The job took around 5 hrs as I kept adding things to be cleaned but the guys were polite, professional and happy for a cup of tea. I recommend this company if you want good work at a good affordable price.

Sofas, mattress & rug

Areas we cover

Pet stain & odour removal across Chester & North Wales

We cover Chester, Ellesmere Port, the Wirral and North Wales, including Flintshire and Wrexham. Not sure if we reach you? Just ask.

FAQs

Pet stain & odour removal questions

What should I do straight after an accident?

Blot firmly with a clean white cloth - don't rub - working from the outside in. Use cold water, not hot, and avoid bleach, which can damage fibres.

Can you remove old pet stains?

Often, yes. Older stains can be harder to shift completely, but odour treatment makes a big difference - we'll give you an honest assessment.

Are your products safe for my pets?

Yes. Our products are eco-friendly and non-toxic, so there's no need to keep pets out of the room for hours afterwards.

Ready to book your pet stain & odour removal?

Call the family-run team trusted across Chester, the Wirral and North Wales.

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